General recommendations

Before the treatment

Come early and take your time

Before starting a treatment, take plenty of time (20 – 30 minutes) to fully enjoy our relaxing Jacuzzi-type pool; this will relax your muscles, which will serve the integral therapeutic purpose of many treatments.

Take a quick shower

A quick shower directly before your massage or treatment has a relaxing effect and will remove any sand, salt, minerals, chemicals and/or other skin impurities that could clog pores by blending with oils and other treatment products.

Communicate with your therapist

Before your treatment you should tell your therapist which areas to focus on and which should be avoided.

Have a tea

Choose one of our relaxing teas and start to calm down. This will make your Spa experience even more effective.

Be honest about your health issues

Don’t race over the health information section of your Spa profile, instead using this as an opportunity to provide helpful information to your therapist. Allergies are obviously important and will matter in the selection of products to be used, but this information will also let your therapist know if you have some aches and pains or are under a lot of stress. A therapist takes all of this into consideration when designing your treatment options.

Treatment clothes policies

Unless otherwise specified in your treatment report, you should wear a bath robe and disposable Spa panty to your treatment. You will have a chance to undress and dress in privacy, (bath robes and disposable Spa panties will be at your disposal). During your treatment you will be wrapped in simple linen fabrics.

You should never be completely uncovered.

Relax

Close your eyes and let your thoughts flow free. Take a deep breath and let your tension dissolve with each breath.

Enjoy the moment, it belongs only to YOU.

General recommendations

During the treatment

Speak up

If you’re not comfortable with anything during your treatment, e.g. the pressure, the music, the temperature then it is important to ask the therapist to make an adjustment.

Don’t talk if you don’t feel like it

You can talk during the treatment or just stay quiet, it is your choice.

The therapist will follow your lead.

General recommendations

After the treatment

Get up slowly

If you feel dizzy or light headed after the massage, do not get off the table too fast.

Drink plenty of water

Make sure you drink plenty of water before and after services to enhance the benefits of your treatments.

Be careful

Avoid excessive sun exposure during the rest of the day.

Don’t rush off, take your time

After your last treatment, you will be led to the lockers room or relaxing area. You can shower, get dressed, put on your make-up, do your hair, have a cup of tea etc. before you leave.

There is no set time for you to leave.

Additional Information

General spa guidelines

Check-in

Please arrive at least 20 minutes prior to your scheduled treatment to avoid reduced treatment time. A late arrival will result in a shortened treatment to accommodate other clients fairly.

There won’t be any price reduction because of shortened treatment in the case of late arrival.

Dress code

For the comfort of our guests we provide disposable panties which will be worn during body treatments. These will be made available prior to your treatment.

Consultation

Each client will receive a complimentary consultation to enable us to tailor a personalized prescription to suit your individual requirements.

Etiquette

The Spa is retreat for your body, mind and spirit. For the consideration of others we request that visitors keep noise to a minimum. Children are not allowed at the Spa unless they are having a treatment or accompanied by an adult.

We request that you respect other client’s privacy by speaking softly. Cellular phones and electronic devices are strongly discouraged.

Valuables

We recommend that no jewelry be worn at the Spa. The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the Spa premises.

Special amenities

A shower area and locker are provided for your convenience. Locker keys will be available on arrival.

Special consideration

If you have high blood pressure, heart conditions, allergies or other medical complications, we advise that you consult your doctor before signing up for any Spa services.
Please inform your therapist of any medical conditions.

During pregnancy

We recommend that pregnant women enjoy the Spa and avoid treatments using deep pressure, aromatic oils and minerals, as well as treatments or areas that are heat related.

Drinking alcoholic beverages

The consumption of alcohol before, during or directly after Spa treatments is not recommended.